vip representative casino job agua caliente

Analytical skills and good computer skills necessary.Service quality characteristics including courtesy, promptness, and professionalism.Enjoys interfacing with people and have the ability to make each guest feel welcome.Ability to resolve applicable guest concerns.Excellent verbal skills, ability to be creative and innovative in guest satisfaction.Experience in the gaming industry preferred but not required.Must possess strong customer service skills.Assist and make reservation for guests for on and off property outlets (ie.Spa, Restaurants & Golf).Identifies and initiates relationships with new guests for possible enrollment into the Player's Club.Assist and make hotel reservations for guests.Resort and Spa with the operation of gaming tournaments.Assists the Slot Department and/or Table Games Department at Agua Caliente Casino.

Tracks and prepares reports, for the Director of Player Development, on specific players and/or groups of players.Conveys terms of Player's Club Program and explains qualification requirements to prospective gaming guests.Assist in the development of guest invitation lists for special events conducted by the Agua Caliente Casino and Spa Resort Casino.Performs duties, as assigned at Agua Caliente Casino Resort and Spa.ĮSSENTIAL DUTIES AND RESPONSIBILITIES (other Duties May Be Assigned) Must be knowledgeable of all hotel services and amenities Provides comps to casino patrons according to the approved internal controls. Must be knowledgeable of and be able to explain games offered by the casino as well as currently approved marketing promotions and programs. Meets and greets guests of the casino and ensures that a high level of customer service is maintained.

Agua Caliente Cathedral City - Cathedral City, CA

Vip representative casino job agua caliente